IQ Lab products are installed and working successfully in more than 50 large gaming venues — in Moscow, Kyiv, Yalta, Odesa, Dnipro, Kharkiv, Yerevan and Tbilisi, and in many other cities of Russia and the former CIS.
Well-known first-rank casinos have run on our systems. The experience of those installations — from floors with a handful of tables to large venues with dozens of tables, machines and several pits — is built into the current versions of the programs.
On confidentiality
Observing confidentiality strictly, and for reasons of security, we do not disclose the list of venues where our products are installed. That is a condition of working in this industry and we do not breach it.
If you need references before making a decision, we will discuss it separately: in some cases venues agree to confirm their experience directly.
What a delivery includes
- A survey of the floor and a configuration prepared around the accounting practice in place.
- Supply and installation of equipment: servers, displays, sensors, workstations.
- Configuration of tables, denominations, percentages and report forms.
- Training for staff — cashiers, dealers, managers and administrators.
- Commissioning and support after launch.
Guarantees
To every client who signs a contract for our software we guarantee uninterrupted and effective operation of the programs, together with commissioning and support.